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Refund/Exchange
Policy
Defective CDs or DVDs may be returned for a full refund. Simply
email us at sales@eslinger.net
describing the problem. We will send you a return envelope
in which to return the defective product to us. Upon receipt,
a credit will be issued on your credit card immediately
Workshop/Class
Cancellation Policy
Please call us at 866-312-3159 (Toll Free) or 865-220-0270
or send an email to sales@eslinger.net.
We must have the following information for
a cancellation: First name, last name, date of class/workshop,
and email address. This information must be identical to the
information originally submitted on your order. Please provide
contact information so that we may contact you if we have
questions in regards to cancelling.
Every effort will be made to accommodate the
cancellation of your registration and a full refund will be
made for cancellations up to the date of the workshop/class.
Shipping
Costs
We assume all costs in shipping to us, and we assume the cost
in shipping back to the customer. All replacement/repaired
products are shipped USPS unless a rush is requested. The
cost of such a shipping upgrade is to be paid by the customer.
Warranty
Procedure
Please email us at sales@eslinger.net to describe the problem
you are having with the product. Please include your name
and address.
30-Day
Warranty
All products (unless specifically stated otherwise), carry
an implied, industry-standard 30-Day warranty against defects
due to manufacturing or failure. Warranty does not include
any use of the product that does not fall into the designed
use of the product as intended by the manufacturer.
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MEDICAL
SURGICAL and CLINICAL HYPNOSIS 
